Steps To Execute When: Intuit Data Protect Has Stopped Working

Are you having trouble with Intuit Data Protect? Don’t worry; this is a typical problem that typically results from unavailable QBDT updates and firewall settings.

Error messages such as “Intuit Data Protect failed due to the firewall” and “Intuit Data Protect: your session has expired” are examples of how IDP problems manifest.

Resolving the issue can be achieved by updating IDP, adding IDP as a trusted site, or using other similar methods. In-depth fixes for Intuit Data Protect backup problems will be covered in this post.

Root Cause: Why You Encounter the Intuit Data Protect Not Working Issue

Here are the various reasons discussed why your IDP may not be functioning correctly or is unable to back up. 

Go through the list below:

• Windows firewall settings may clash with IDP blocking its internet access connectivity
• If you haven’t named the company file according to Intuit’s instructions, you may encounter an issue. The file name should not have more than 65 characters, nor should it contain white spaces at the end
• The error will appear, and you won’t be able to back up your file if the corporate file is already open on one of the workstations
• Issues with IDP backup could arise if the admin user’s PC does not have the IBuEngHost.exe file active
• Failure of Windows to use the NTFS file system may result in backup problems
• The Intuit Data Protect feature will not function if your IDP login credentials are incorrect

Proven Methods to Fix the Intuit Data Protect Not Working Error

Here are the methods to resolve the IDP not working error.

You need to go through the procedures:

Method 1: Update QBDT & IDP

If you are using an older version of QBDT and IDP, you may encounter an issue where DP stops functioning. In that case, you need to update both QBDT and IDP to their latest version.

Step I: How to Update Windows Versions of QuickBooks Desktop

• Select Update QuickBooks Desktop from the Help tab
• Choose Update Now, and then Updates
• After that, exit and reopen QuickBooks after the update is complete
• Click Yes to install the update if prompted
• Follow the on-screen directions after the installation is complete

How to Update Mac QuickBooks Desktop

• To begin with, make sure the system is running the most recent version
• Open QB on your Mac, then press the Command + 1 buttons to access the Product Information window
• Here, you may verify your release and version
• On the QuickBooks menu, select Check for QuickBooks Updates to update the QB application manually
• Click Install and Relaunch after that
• The option to automatically download and install updates in the future is also available

How to Get the Most Recent Intuit Data Protect Update and Install It

• To obtain the most recent Intuit Data Protect update, navigate to the Help menu
• Next, choose Update QuickBooks, followed by the Update Now tab
• After selecting the Data Protect option from the list, click Get Updates
• To install the update, navigate to the overflow arrow in the screen’s lower right corner
• Once the icon for Intuit Data Protect has been right-clicked, select About Intuit Data Protect
• Now select Update, and when finished, select OK

Also read:- Quickbooks Error

Conclusion

In this blog, we have covered all the basic information regarding the Intuit Data Protect not working error steps to perform it. However, if you are unable to do so, you can dial +1(855)-738–0359 and consult our experts, who will resolve the queries.

Frequently Asked Questions About Intuit Data Protect Has Stopped Working

What does the “Intuit Data Protect Has Stopped Working” error mean?

• This error occurs when the Intuit Data Protect (IDP) service unexpectedly crashes or fails to function while attempting to back up QuickBooks company files. It prevents automatic or manual backups and may display a Windows error message indicating the program has stopped responding.

Why does Intuit Data Protect stop working?

• Common causes include corrupted installation files, conflicts with antivirus or firewall software, outdated QuickBooks or IDP versions, insufficient system permissions, or temporary glitches in Windows services that support IDP operations.

How can I check if my version of Intuit Data Protect is up to date?

• Open QuickBooks and navigate to the IDP section. The program will typically display the current version. You can also check for updates through QuickBooks’ Help menu to ensure both QuickBooks and IDP are running the latest supported versions.

Can antivirus or firewall software cause IDP to stop working?

• Yes, security software can block Intuit Data Protect from accessing files or the internet, causing it to crash. Temporarily disabling antivirus or creating exceptions for IDP and QuickBooks can resolve the issue, after which normal protection can be re-enabled.

Is there a way to repair Intuit Data Protect without reinstalling QuickBooks?

• Yes, you can repair IDP by closing QuickBooks, accessing the Control Panel, selecting Programs, and choosing “Repair” for Intuit Data Protect or QuickBooks. This process restores damaged or missing files without a complete reinstallation.

Does running QuickBooks as administrator help fix this error?

• Running QuickBooks as an administrator provides elevated permissions that may allow Intuit Data Protect to access necessary files and system services. This can prevent crashes caused by restricted access to folders or backup directories.

How do temporary files affect Intuit Data Protect functionality?

• Accumulated or corrupted temporary files in Windows can interfere with IDP’s ability to process backups. Clearing temporary files and restarting your system often resolves unexpected crashes and improves the program’s stability.

What should I do if IDP crashes during a scheduled backup?

• If IDP stops working during a backup, check for pending updates, restart your computer, and attempt a manual backup. If the error persists, review permissions, security software settings, and repair or reinstall IDP to restore full functionality.

Can Windows updates trigger the IDP stopped working error?

• Yes, certain Windows updates can alter system files, security settings, or services that Intuit Data Protect depends on. After updating Windows, verify IDP functionality, and perform repairs or adjustments to permissions if necessary.

How can I prevent Intuit Data Protect from stopping unexpectedly in the future?

• Regularly update QuickBooks and IDP, maintain proper system permissions, keep security software configured to allow IDP operations, and clear temporary files periodically. Monitoring scheduled backups and performing occasional manual backups also helps avoid unexpected interruptions.